Gustavo Ramos Rivera
January 16 - February 18, 2014

Reception: Saturday, January 18, 2014, 3pm-5pm

SMITH ANDERSEN EDITIONS is a small fine arts press established in Palo Alto, California in 1969. Located at 440 Pepper Ave., it was founded to encourage experimentation with the monoprint and monotype.

While invited artists have stressed the “unique” impression, ideas derived from monoprints have spawned editions published by SAE. SAE does no custom work. Artists whose inclinations and imagery seem suited to monotypes and derivative processes are invited to spend time at 440 Pepper Ave.

To date, SAE has published many contemporary projects. SAE hopes to encourage young artists as well as established painters and sculptors to work on unique prints – prints which employ the processes of painting drawing and printmaking to achieve fine works of art of distinguished vision.

In fulfilling its artistic goals, SAE can provide the collector of contemporary art with ambitious prints of quality at reasonable prices. Because of our experimental approach, the collector is often provided with a rich harvest of variants for critical consideration and purchase. The opportunity to view and select from a large body of work at the press can be exciting and challenging. Thus, SAE invites your inquiries and welcomes your visit.

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Essential Commercial Kitchen Equipment for a Bistro

A bistro is sometimes confused with a café, because the ambiance of both types of restaurants is relaxed and informal. Bistros, like cafes, brasseries, and bars serve a variety of food and beverages, but like all restaurants, the kitchen is the most important part of the business because that’s where food comes to life.

However, not all types of restaurants will need the same commercial kitchen equipment. When opening a bistro in Singapore, make sure that you have an estimate of the expected daily volume and performance and the types of food and beverage on your menu. Consult a kitchen equipment supplier and a kitchen designer in Singapore to make the most out of the kitchen space.

These are the basic and essential commercial kitchen equipment a bistro will need.

• Range: For a bistro, pick a commercial range from a Singapore commercial kitchen equipment supplier that has an open top and griddles, but you could also pick commercial kitchen equipment with a charbroiler, wok, and refrigeration bases depending on your menu. If you pick a heavy-duty range for the bistro the model should include burners, convection oven, and griddle.

• Grill: If your bistro is planning to serve several grilled recipes, you should invest in a commercial grill that’s separate from your range. There is different special commercial kitchen equipment used for grilling that you can purchase at your kitchen equipment supplier, such as the gas, electric, drop-in, induction, teppanyaki, panini, charbroiler, tortilla and press, and towable or outdoor grills.

• Oven: For your commercial oven, you can choose among the following: standard oven for most types of food; convection oven, which uses a different air circulation technique to cook food faster; conveyor oven for pizza and for a high volume of food; cook and hold oven for braising; deck oven for bread and pizza; rotisseries oven for most meat recipes; and salamander broiler for meat like steaks and chops.

• Fryer: A commercial fryer for a bistro should at least be a 40-pound model to meet the demands in the food preparation. Check the fryer’s drainboards, flue, frying area, and fryer battery when purchasing a new unit from your kitchen equipment supplier in Singapore.

• Broiler: This commercial kitchen equipment will help your bistro prepare food faster. A broiler is a type of oven, similar to a salamander broiler that is used for recipes with meat and seafood.

• Steamer: The size of the steamer from http://www.alpscreative.com/contact/ in Singapore will depend on the number of food you will prepare daily. For large volumes, you might need a compartment floor steamer from your commercial kitchen equipment supplier.

• Steam Kettle: This could be an electric, gas or direct steam kettle. Pick the largest steam kettle you can afford for your bistro.

• Microwave Oven: Even if you have a large oven, you will still need a commercial microwave oven for heating food in a few minutes. High-volume microwave ovens are ideal for large volumes of food, but you can also talk to your kitchen equipment supplier in Singapore for stackable models and low-volume models.

• Commercial Refrigerator: The size of the refrigerator will also depend on the volume of food you’re expected to serve daily. For a bistro, you will need a reach-in refrigerator separate from your commercial freezer. If you have a bar, you will also need a countertop or underbar refrigerator.

• Freezer and Cooler: The freezer is used for goods that are temperature-sensitive such as meat and seafood. Walk-in cooler or central coolers might be ideal for a bistro in Singapore that serves a variety of food.

• Ice Machines: For a bistro in Singapore, talk to your kitchen equipment supplier about undercounter ice machines and ice makers or ice block maker and liner. You will also need an ice bin and ice dispenser.

• Coffee Maker: If the bistro is planning to serve coffee, it should have the following commercial kitchen equipment: automatic drip coffee maker, espresso machine, coffee grinder, water and milk dispenser, and a water filtration system.

• Beverage and Soda System: For other drinks, your bistro in Singapore will need the following: refrigerated beverage dispensers, slushy or granita machine, beer dispenser, iced tea brewer, frozen cocktail equipment and dispenser, hot water dispenser, juicer, and milkshake equipment.

• Ice Cream Equipment: If your bistro is serving ice cream or recipes with ice cream, look for the following commercial kitchen equipment: ice cream display cabinet, ice cream dipping cabinet, gelato display, soft serve machine, blast freezer, ice crusher, and ice shaver.

• Meat Grinder: This commercial kitchen equipment is needed for chopping and grinding meat faster. They can be manually-operated or electric.

• Cheese Melter: This is a type of commercial oven, usually a countertop model, to make preparation of cheese faster.

• Slicers. Meat slicers will help make food preparation faster. Choose from any of the following at your kitchen equipment supplier: manual meat slicer, gravity feed meat slicer, automatic slicer, and slicer with removable knife.

• Mixers: A stand or floor mixer is needed in a bistro to prepare eggs, meringue, and batters faster. You should also purchase a dough mixer if the bistro is serving pizza. Look for heavy duty commercial kitchen equipment.

• Food Processor: For a bistro, a continuous feed food processor with bowl is the ideal commercial kitchen equipment model. Some food processors also include choppers, shredders, slicers, and grinders.

• Blender: Commercial blenders with several controls and options are ideal for a bistro in Singapore. However, you might need a different blender each for food and drinks

• Dishwasher: For a bistro, a conveyor dishwasher and a separate glass washer machine are the most ideal. You should also have a shelving and cabinet for the dishes and other smallware near the dishwasher.

• Water Dispenser: Pick a gallon water dispenser model that can dispense hot and cold water. You could also have a separate hot water dispenser for coffee and other hot beverages.

How to Create the Bridal Bouquet That’s Right for You

Just as a cathedral or solemnization hall wouldn’t look like a proper wedding venue without floral decor, a bride’s look wouldn’t be complete without a bridal bouquet. While most brides today put more emphasis their venue decor, one should never neglect the careful selection of one’s bouquet as this is the centrepiece of the overall bridal look.

Below are tips to make the process of choosing your wedding flowers a lot easier.

1. Know about your local options
Of course every bride would want to be unique on her wedding day, but that does not mean you should also make the preparation difficult by choosing wedding flowers that are expensive or hard to find. Before you ask your wedding florist in Singapore for more attractive alternatives to roses and tulips, familiarize yourself first with common flowers that are easier to come by.

Some flowers bloom only during specific seasons, others are fragrant while others do not give off any strong scent, and there are species that will wither within a day even when they are brought in fresh from the garden. Knowing all these details will make your venue decor and even your wedding car decor selection easier when you talk to your wedding florist. It’s also a good idea to bring a list of flowers and a sketch or reference photo of a floral arrangement you want to emulate.

2. Don’t just copy an idea that interests you
There are thousands of ideas for a bridal bouquet available on the Internet, but simply copying something you fancied on Pinterest or WeHeartIt wouldn’t reflect very well on your wedding. It’s your special day after all, and you could make it more special with a wedding florist in Singapore by putting your own spin on your bridal bouquet. Do some research and look at hundreds of inspirations so you can come up with something that speaks about your style and personality. Remember that the bridal bouquet is a wedding centerpiece and is a basis for other floral decor and wedding flowers in the venue.

3. Know the different types of bouquets
If you find it hard to choose a design, narrow your options by knowing which of the different types of bouquets appeals to you the most. Below are the most common bridal bouquet arrangements your wedding florist will show you.

Posy – Also called the classic style, this floral decor is arranged in a small, tight and rounded pack that makes it easy for the bride to hold.

Bracelet – As the name implies, the flowers are arranged to look like a wrist corsage, which is perfect for a bride who wants to free her hands from a bridal bouquet.

Round – The flowers are arranged so that they form a dome, which is suitable for monochromatic bouquets or those using only a single type of flower.

Pomander – This looks like a round bouquet, but features a ribbon handle at the top that the bride uses to hold the bouquet (instead of the stem). Hanging several pomander bouquets can also create an excellent floral decor for your venue.

Arm Sheaf – For this style, long-stemmed wedding flowers are needed, such as calla lily, delphinium, and orchids, which are arranged and laid on the bride’s arm.

Composite – Also called glamelia, here flower petals are arranged so that it look like a single large flower. Some wedding florist recommend this to complement the look of the entourage.

Nosegay – This style features wedding flowers that are sparsely-packed and rounded to show off the petals and stems. Nosegay is most often recommended by florists in Singapore for lilies, roses, and tulips.

Cascade – Most types of flowers can be used to create an effect of rounded flowers at the top with a stream of blossoms flowing over your hands.

4. Consider your wedding dress and accessories
Your bridal bouquet should complement your wedding dress and accessories, which is why the wedding florist in Singapore might advise you to choose your outfit first before planning for the wedding flowers and floral decor in general. If you already have a theme and color palette in mind, the selection should be a lot easier.

Bring a photo of your dress when consulting the florist, so you can both decide which style, color, shape, and flowers will match it. The bouquet’s size and shape should not drown the details of your dress. Ask for a mockup bridal bouquet so you will have an idea how it will look on you. Somewhat related, also consider the weather, particularly when it comes to your wedding car decor.

5. Add a touch of your style and personality
While it’s a good idea to follow trends, you should also try to make the bridal bouquet as personal as possible. Most couples tend to forget that the wedding ceremony is a celebration of two unique people and not a show of wealth to the guests. Add a personal touch by using flowers that are meaningful to you and your partner or place accessories that remind you of your family and loved ones. Brooches, tassels, lace handkerchiefs, ribbons, and small items could add more style to your bridal bouquet.

6. Make sure you’re comfortable holding it
It would also be a good idea to practice walking and posing with the bridal bouquet days before the wedding. Knowing if you’re comfortable with the weight and style of the wedding flowers beforehand will give you enough time to ask for alterations and additions. You will also be able to practice how to hold the bouquet when posing for the camera so that your dress can still be seen. Don’t carry a bridal bouquet that you’re not comfortable with and will give you a bad posture.

What Makes a Good Car Servicing Centre?

inding a good car servicing centre in Singapore can be quite challenging, but it can also be easy and simple if you just know what to look for. There are some tried-and-tested ways on how you could locate a good car repair shop, such as asking people you know and trust as to who they usually go to when they are in need of car repairs. But even with that, you should still carefully evaluate the repair shop to ensure that the recommendation you got is worth spending on. For that reason, we listed down some of the few things that you should look for in a good car repair shop.

1. Certification
When searching for a car servicing centre, make sure to always look for signs that the repair shop is certified by a third-party organization who aims to maintain the high level of standards within the automotive repair industry. This certification proves that the repair shop met the minimum standards that signify a certain level of trustworthiness and expertise. Typically, automotive shops that are certified would proudly display their certification information on their website and their marketing materials for easy visibility.

2. Qualified and Well-Trained Technicians
Quality workmanship is another important thing to look out for when choosing a car servicing centre. Are the mechanics who will work on your car qualified and well-trained? Or did they just perform their first ever oil change this morning? Some car manufacturers in Singapore provide in-house training programs for their technicians. These individuals are required to pass both the written and hands-on exams.
Apart from passing these tests, mechanics are also required to have a two-year hands-on work experience before they start working on their chosen car workshop. Although these certifications are an important consideration when looking for the right auto repair shop, it still won’t guarantee a person’s competence or honesty at work – but it’s definitely better than paying for the services of an uncertified mechanic.

3. Excellent Customer Service
Every Singapore car servicing car maintenance centre offers some type of customer care, but only the best auto repair shops in Singapore will emphasize this as their business’ number one policy. Successful repair shops know that satisfied customers are the key to their business growth, lead generation and excellent referral base. These shops are also aware that the competence of their customer service can make or break their business. Excellent customer service involves listening to customers and satisfying their needs in an efficient manner.

4. Upfront Price Estimate
Reliable auto repair shops are more than willing to provide you with a comprehensive cost estimate prior to completing your car repair job. To avoid any possibilities of hidden fees or inflated prices after the repair, ensure that the provided written estimate itemized every cost that goes into the total repair fee. This includes both the labour fee and the cost of parts that were used. If an auto repair shop is hesitant to quote you a price in writing, then it’s a sign that the car workshop is hiding something from you.

5. Service Guarantee
Aside from providing an upfront price estimate, a reputable auto repair shop also ensures that their work is guaranteed. A common practise among reliable repair centres is to provide a guarantee for their work for 90 days. However, avoid getting the “property line guarantee” from your car servicing centre. This guarantees that once the repairs are done, you get to the end of their property line and they will no longer provide any services for you after that. On other hand, an authentic guarantee assures that if the repair job wasn’t done right the first time, they will do their best to correct it as soon as you bring your car back to their place again.

6. Client Complaints
Unreliable car servicing in Singapore are now easier to spot thanks to the list of previous client complaints filed with the Consumers Association Singapore. (CASE). CASE reports customer complaints for certain businesses in Singapore, including car repair shops. Simply doing a quick check on the site will already inform you about the issues that the previous customers encountered with a particular establishment. If the past complaints about your prospective car servicing centre bother you, then it might be best to find another repair shop to perform your car maintenance and repair.

7. Cleanliness of Shop
You can’t expect a car servicing centre to be squeaky clean all the time due to the oil and other messy substances that mechanics work with – still, the place shouldn’t also be a complete mess. If you walk into a car shop that is cluttered and has dirt and oil all over the place, or a waiting area that looks like it hasn’t been cleaned for weeks, it could be a warning sign. Perhaps the person who owns that shop doesn’t care that much about the reputation of their service centre.

8. Affiliated With a Recognized Association
Whether you’re just going for a brake service or an engine overhaul, you can expect to receive a superior service from an affiliated car servicing shop. These associations implement stringent rules, as well as codes of conduct to which its members are bound to follow. The services offered by affiliated repair shops are more professional compared to what you would find and receive from an unaffiliated auto repair shop.
Choosing the right car maintenance centre will definitely save you a lot of time and money, especially if the repairs and services are done right the first time around. So take time to weigh all your options and use the aforementioned criteria to see whether or not you are hiring the right repair shop for your automotive needs.

5 Reasons Why You Should Sign Up for Cloud VOIP

Given VoIP’s popularity because of its ease of use, many organizations are have decided to upgrade their communication systems. As telephony technology keeps getting better and more compatible with more different kinds of software, especially cloud services, considering the switch should definitely be on your to-do list, if you haven’t done that already.

When coupled with a hosted PBX service, cloud VoIP gives you more flexibility because you can take and manage calls from any device, be it the phone from your desk or your laptop. All of the features of the office system are accessible wherever you are.

But are the benefits of cloud VoIP worth the hassle? The answer is definitely yes. Here are a few reasons why:

VoIP Makes Your Calls Cheaper
Since VoIP routes phone calls over the Internet and your existing data network, local calls between employees are completely free of charge.

International calls to other countries cost much less than those charged by phone operators. This is good news for your monthly bill, especially given that costs in Singapore are really high.

To estimate how many incoming and outgoing calls you will need to pay for, spend a sample month for noting down the calls you made and received along with their durations, and then place these calls into different categories. One category is for calls that need to go through GSM such as international calls. Another is for calls that are free of charge in your local area via a different service. Contacts that are using the same VoIP service as you are free of charge, though, so you don’t need to worry about those.

You should keep in mind that there are many Singapore voip parameters that affect these costs, including but not limited to voice packet size and frequency (i.e. the number of voice packets that are sent and received per second).

Because in-network calls exclusively transfer over specific data networks and don’t need to travel through public phone lines, several VoIP providers allow you to make calls among your colleagues for free.

Ditch the PBX system
With POTS (Plain Old Telephone Service), you have to purchase and maintain the old PBX phone system yourself. That means purchasing and maintaining equipment, with constant upgrades burning a hole in your budget.

Hosted PBX takes care of all those extensive cable ducts and thousands of feet of copper wire. All PBX phone system features are sent online and can be customized through a dashboard. You don’t even really need to buy any new hardware except for phone adapters.

It’s a Much-Needed Upgrade to Your Office Hardware
For hosted VoIP services, IP phones are pretty much all you need. Most phones come with features that you can upgrade later when you need to.

Through VoIP, voicemails can be transcribed and sent to your email inbox automatically. You are enabled to handle them like you would manage in- all your other emails.

Because most people use multiple devices throughout the day, users can set up rules to make sure that phone calls always reach them. Special features like group voicemail and automatic call forwarding and routing can improve output for employees.

On top of that, VoIP integrates easily with other sales apps. Sales agents can quickly call customers from within their app.

Save Time – For Yourself and Your Customers
Interactive Voice Response (IVR) does away with waiting for your call to be transferred. VoIP also makes call re-routing affordable. Customers can choose who to contact or even dial the person directly if they know the particular extension number.

IP-PBX telephone system servers can handle remote employees as well, whether in Singapore or the United States or anywhere else in the world.

Hardware maintenance can also be a pain because it often disrupts workflow. Hosted PBX, which is PBX that is hosted by a third-party cloud VoIP, can be deployed immediately in a day at most. No need to wait for network technicians to install the phones – when it comes to hardware, automatic provisioning makes it so that all you need to do is plug them in to use.

Pay Only What You Use
Traditional phone systems meant that you had to be specific about the number of lines or numbers you would need in advance. Businesses overestimate their needs and end up paying for resources they don’t use.

Hosted VoIP systems have lines and numbers that can be accessed immediately – you don’t need to be locked within long-term exclusive contracts or expensive hardware upgrades. You can even sign up monthly to manage your cost structure efficiently. Extra resources can also be disconnected, which means that you only need pay for services that you actually use.

These are many other reasons to make the switch to VoIP. Vendors are introducing new services and features at breakneck speed, and these services and features, be it better IP-PBX telephone systems, IP phones, or even lower rates. And because this is Singapore, the list of features goes on as technological upgrades in terms of both hardware and software get better and more efficient. The sooner you make the switch to VoIP, the faster you can stay on top of the latest in telecommunications.

Perhaps the best reason to transfer is its ease of use – all you need is a stable internet connection. Sign up for a service provider, choose the kind of service that you need, and then plug your hardware in. It’s that easy.

VoIP is the future. Don’t get left out – switch now!

STDs in Children and Adolescents

It is a common misconception that only sexually-active individuals can get sexually-transmitted diseases. But intimate contact is just one of the three ways that you can acquire STDs. You can get STDs through direct blood contact or contact with blood products. STDs can also be passed by the infected mother to a newborn. That is why it’s important for parents to get an STD screening at clinics in Singapore.

How are STDs transmitted?
According to the World Health Organization, there are more than 30 known viruses, bacteria and parasites that are vectors of STDs. There are three ways for STDs to be transmitted from an infected person to an uninfected individual. These are sexual contact, direct contact with infected blood and blood products, and transmission from mother to baby. Although mother-to-infant transmission is not uncommon, some cases of STD in children and adolescents are a result of sexual abuse.

How are STDs diagnosed?
Not all STDs show symptoms. Some can even stay dormant for years. Not all infected persons are even aware that they have STD. After all, sexual contact isn’t the only way to get STD. The only sure way to find out if the child is infected is to get an STD screening. It’s also important for partners who are planning to have a baby to get STD testing to avoid complications during pregnancy and childbirth. A specific STD test looks for one type of STD so you have to talk to the doctor about the present symptoms.

How are STDs treated?
Fortunately, four STDs currently have cures. When detected early through STD screening, chlamydia, gonorrhea, syphilis and trichomoniasis are curable. These four are treated with antibiotics. There are four STDs, however, that are incurable. These are hepatitis B virus, herpes simplex virus, human papillomavirus and human immunodeficiency virus. HIV and herpes types can be treated for symptoms with STD testing Singapore and to prevent the rapid progression of the diseases.

The doctors in Singapore will recommend antivirals for both HIV and herpes. Hepatitis B, the most common form of hepatitis, is treated with antivirals and immune system modulators although the disease can’t be cured. However, there is a growing concern about the resistance of bacteria and viruses to antibiotics, the only known medication for STDs such as gonorrhea.

Are there STD-caused birth defects?
Infections can be passed on by the mother through the placenta, when the water breaks before childbirth, or during labor or delivery. Possible mother-to-infant transmissions can result in birth defects such as prematurity, low birth weight, pneumonia, sepsis, congenital deformities and neonatal conjunctivitis. Sometimes the infection can lead to preterm premature rupture of the membranes, neonatal death and stillbirth. The mother might also experience uterine infection as a result. The most common STDs that are transmitted from mother to infant are chlamydia, syphilis, gonorrhea, HIV and hepatitis B virus.

What should an expectant woman do?
Not all women who are infected are even aware that they have contracted STD. Most don’t show symptoms and are therefore left untreated. Even if you haven’t had multiple intimate partners or you haven’t experienced any STD symptom at all, you should still get an STD screening at least once a year. More importantly, if you and your partner are planning to have a baby soon, you should both get an STD testing. Some of the most common STDs that you should avoid are chlamydia, gonorrhea, hepatitis B, genital herpes, HPV, syphilis, trichomoniasus and HIV/AIDS. Even just one sexually transmitted disease can cause complications.

What are the screening procedures?
Pregnant women are screened for various illness during prenatal visits. You can talk to your doctor about screening for STDs especially if you or you partner have a history of STDs, one of you have had more than one partners, or if you have shared needles for tattooing, piercing or drug use. STD screening will be performed on the first prenatal and again during the 3rd trimester if there are symptoms. Ask for STD tests that target common infections.You can also ask about vaccinations for hepatitis B and for four types of HPV. If you are infected while pregnant, you can undergo treatment with the help of antibiotics or antiretroviral medications depending on the result of the STD test.

What happens to sexual assault victims?
Children and adolescents who have STDs are often victims of sexual abuse. While most adolescents can undergo the same STD screening used for adults, there is also the issue of managing physical and psychological trauma, documentation of findings (for legal purposes), collection of non-biological evidence, and managing the risk of pregnancy. STD testing in children and adolescents is mostly done with the use of cultures of the samples taken from the victim.

Other clinics in Singapore might use NAATs to detect gonorrhea and trichomoniasis. Some will be given a postexposure hepatitis B vaccination, HPV vaccination for ages 9 to 26, and HIV Post Exposure Prophylaxis. Children and adolescents are tested for the following STDs: gonorrhea and chlamydia, syphilis, herpes simplex virus, HIV, and trichomoniasis.

What is teenage unprotected sex?
Other young adults who acquire STDs practice unsafe sex. Unfortunately, even the use of contraceptives or barriers cannot prevent all types of STDs from spreading. STDs don’t often show symptoms and even if there were signs, teenagers are more likely to hide from their parents and pretend that nothing is wrong. Unprotected sex can have serious consequences such as exposure to incurable STDs and unwanted and difficult pregnancy. Parents should actively help in counseling and behavior intervention to protect their child from STDs. Misinformation about STDs usually starts at home so parents should start by educating themselves about the prevention and diagnosis of common STDs. Help the child become a responsible adult without the stigma and ignorance.

How to Improve Your Sales Management and Reports Effectively

Customer relationship management or CRM is the name for the system or strategy of a company with an aim to manage all the company’s interactions with present and prospective customers. For your company in Singapore to continue growing, you need to be able to take care of your loyal customers and come up with strategies to attract more.

Nowadays, a CRM system refers to a tool which most companies use to manage workflow, customer management, office processes, sales and marketing management, and to increase overall productivity. Most CRM software used today streamlines all the processes involved in the interaction with customers and other clients, so that the company can focus on improving its overall sales management.

How can a CRM software or CRM system help improve the workflow in your office and your company’s customer service?

Make Your Sales Team Grow

Setting up successful practices for your sales management team can help your personnel grow and become even more competitive, resulting in improved overall performance. They are not just there to come up with sales reports about current customers, but to find ways to attract more potential customers and clients. A CRM software will make their jobs easy, allowing the team to focus on sales training and meetings. By improving communication with Singapore CRM software between the different teams in your business, you will create a better working environment for your employees.

Lessen Time for Administrative Tasks

Most sales team in Singapore will tell you that they spend most of their working hours doing administrative work that has nothing to do with selling products and/or services. Although it’s necessary to come up with the paperwork, it will reduce their overall productivity. To cut down on non-selling documentation, a CRM software that is accessible to other office staff should be set up. You can also delegate the task to other members who are not part of the sales team, but will have access to the CRM system.

Listen and Ask Your Customers

Another goal of setting up an effective CRM system is to keep all your loyal customers happy. By maintaining a good relationship with them, you will create a favorable name for the company that places customer satisfaction as its priority. You can also highlight the qualities that make your goods and/or services attractive to customers, so that you can convince them to buy your products. Creativity in the sales management should not just be limited to attracting new customers, you should also make sure that your loyal customers are also satisfied.

Follow Up with Potential Customers

By creating a positive image in the Singapore market, you will be able to attract more customers who are looking for quality goods and/or services. Although the goal of coming up with sales reports is to find ways to increase the profit by coming up with strategies to improve the products and/or services, sales management should also consider other possibilities for growth in areas that are in demand or are lacking. A cloud CRM will help you come up with strategies to fulfill your goals.

Create Effective Study of Leads

Attracting new customers, however, is more effective if your sales team can recognize which target customers your company are more likely to provide goods and/or services. Not all aspects of the market are accessible to you, that is why you should be able to define the type of customers you want to serve. A CRM system will help you come up with demographics and the right behavior data of potential customers, to lessen the time spent on customers who will not likely buy your products. It will be easier for your company to tailor a sales conversation that includes details or content that they will find interesting.

Set Up a CRM System to Make Work Faster

Your sales team should not be spending all of their time doing paperwork that can be done easily with an effective customer relationship management software, so that they can focus on increasing sales. A CRM system will include helpful features that will make their work faster and easier, and therefore, increase overall productivity. There will be less idle time, more attempts at making sales, and a happier sales team as a result. A CRM software will also give them access to competitive and effective tools for communication and sales information. They can access all the data they will need to close deals, such as product specifications, and will enable the team managers to track the progress of their members. This will save your employees time in jumping from one application to another because they can access all the information they need in any device. Even small- to medium-scale companies can make use of a CRM system such as a cloud CRM.

Performance Tracking Should Be Easy

It’s important to constantly monitor the sales team’s performance to address issues that are potentially affecting their productivity. A customer relationship management software, such as a cloud CRM, will allow you to track their performance easily and determine if there are areas that need improvement. Managing the team should not just be about setting deadlines and quotas. A more effective sales manager knows when to reward a good performance and how to motivate members to bring out the best in them. This will allow you to come up with more trainings and meetings that will address such issues and create opportunities for your employees to grow.

Set Up a Consistent System

If you can provide a personnel-friendly customer relationship management system, you are already taking the first step to improving your company’s sales. That’s because a consistent performance that follows a smooth process will allow for easy feedback and tracking. They can spend more time focusing on closing more sales than checking constantly for the standards and schedules. They have a clear idea of what is expected from them and what happens if they meet those expectations or not.

Disclaimer: This list is compiled in no particular order.

Important Questions to Ask Your Residential Plumbing Company

As you encounter a plumbing issue at home, it is necessary that you immediately call for the services of a plumbing contractor. But before deciding on which contractor to hire, it is crucial that you ask your prospective residential plumber a few questions first. This will help in ensuring that he will be able to provide all the plumbing services that you need. With that mind, we listed down some of the important questions that will help you determine as to whether or not your prospective plumber is the right person for the job.

1. Are you properly licensed?
One of the questions you should never forget to ask your prospective plumber is whether or not they have been licensed. Having a license proves that your chosen plumber has the knowledge and skills necessary to complete any task assigned to him. Aside from that, licensed plumbers in Singapore are also required to be updated with the building codes, thus ensuring you that the person you hired is familiar with the present building practices.
Moreover, licensing also holds the plumber accountable to his plumbing works in case something goes wrong with the repair job. Being licensed also shows that the company he’s working for managed to pass the government testing and is a legitimate plumbing company.

2. Do you have a compensation insurance?
Aside from having a license, insurance also plays a crucial role in a Singapore plumber credentials as it provides the needed stability in case a mistake or an accident occurs while the job is ongoing. Although it rarely occurs, accidents, mistakes or even theft can still happen, and this could result into a huge problem if an insurance is not present.
Being insured allows a plumber to take on any job without worrying about the problems that might arise. As a homeowner, hiring an insured plumber protects you from paying for any uncalled costs brought by accidents or repair mistakes.

3. What warranties and guarantees will you be able to provide?
A reliable plumber offers guarantees and warranties on the materials and labour they will provide. So be sure to ask about the type of warranty and guarantee they are offering so you will not be held financially responsible for any problem that might arise from their repair job.

4. Can you provide details of your credentials, as well as your references?
Knowing the credentials of your plumbing contractor is crucial. Although it might not indicate the quality of his workmanship, credentials show his commitment to the industry as well as his adherence to the professional repair techniques and practices.

Apart from his credentials, your prospective plumber shouldn’t have any problems providing you with three to four names of his previous clients. Asking for references allows you to check if he has been in the plumbing industry for quite some time, as well as to gauge that work experience that he currently have. If he can’t seem to give you any contactable reference, however, then it just means that he’s not qualified to reputably take the repair job that you have.

5. Do you provide emergency plumbing services?
There are two types of plumbing companies in Singapore: the ones that offer round-the-clock plumbing services and those who don’t. Plumbing contractors who offer round-the-clock services focus mainly on taking emergency plumbing repair jobs, while those who don’t offer such services typically don’t answer any emergency house calls. With that, be sure to hire a skilled contractor for each type of plumbing services to save you from the hassle and stress of dealing with plumbing issues.

6. Can you provide a written and detailed estimate?
Another important question to ask is whether or not they will be able to provide a copy of the written estimate. Instead of simply receiving a cost estimate over the phone, have your plumber assess your repair job and provide a detailed and written copy of the estimate. Once you already have the cost estimate, ask if the materials, labour and contingency are already included in the total cost. Knowing what’s included in the estimate eliminates the possibility of being charged with a larger bill after the completion of the plumbing work.

7. Do you specialize in a particular plumbing work?
Knowing what plumbing services your prospective plumber specializes in beforehand will help you in hiring the right person for your repair job. A plumber who is trained and skilled at repair works might not be the best person to handle your plumbing remodelling task. Determining what your prospective plumber does best early on and hiring them to handle a specific task will give you an assurance that your repair job will be done right the first time.

8. How fast can you respond to a plumbing job?
A quick response time is crucial for an emergency plumbing situation. Without a quick response, even the simplest plumbing issue can quickly worsen and destroy a home. So be sure to stay in contact with plumbing companies who provide 24 hours plumber service to help solve your plumbing issues and minimize your expenses.

Finding the right plumbing contractor is usually a matter of asking the right questions to ensure that you’re hiring someone that best suits your plumbing needs. Just be sure to avoid giving off an untrusting attitude and asking too many questions though, as you might end up scaring away the plumber who can help in fixing your problem.

4 Easy Tips for Caring and Feeding on Bicycle Chain

Among all bicycle accessories and parts, the chain is probably the most important. Composed of hundreds of links, plates and rollers, the chain is the one responsible for the movement coordination of your bike’s running gear. Therefore, regular maintenance of the chain is imperative to ensure that your bike works reliably and smoothly every time.

Here are some simple pointers for basic cleaning and maintenance of your bicycle’s chain.

1. Do a quick cleaning with a rag and degreasing solvent
A simple and quick cleaning can already remove most of the grease and dirt build-up from your chain. Steady your bike in a workstand, so you can freely rotate the pedals without the bike moving in place. Take a rag, wet it by spraying a degreaser on it, and then wrap the lower section of the chain first. Hold it in place while your other hand pedals to keep the chain moving in between the rag, Hold the rag firmly enough to remove the grease, but also loosely enough to allow the chain to easily rotate.

2. Soak the chain in degreaser for deep cleaning
A quick clean may be able to remove most of the gunk in your bicycle accessories, but it cannot get rid of the dirt and grease in between the chain plates and rollers. For deep cleaning, remove the chain from the bike and let it soak for a few hours in a bucket of degreaser.

Another quick deep cleaning option is to use a chain scrubbing device. You simply attach the cleaning device onto the lower section of the chain, fill it up with degreasing solvent and then pedal backwards to allow the chain to pass through the device for deep cleaning. If you don’t have this device yet, you can easily find them in any bicycle shop in Singapore.

3. Apply lubricant and wipe off excess
After cleaning the chain, now is the time to apply the lube. Before applying, shift the bike to middle gear. Hold the lube bottle over the chain, while you pedal backwards with your other hand. Gently yet firmly, squeeze the bottle for a light but steady flow of lube onto the chain. Keep pedalling until the whole length of the chain is lubricated. Afterwards, pedal a few more times to evenly distribute the lube. Leave it for a few minutes to give some time for the solution to work its way into pins and rollers of the chain. Remove excess with a clean rag by gently wiping the external part of the chain.

4. Check the chain periodically
As the chain of your bike goes through motion over the course of time, surfaces inside the chain’s link rollers gradually wear down, stretching out the chain. As the chain stretches, the spaces in between links no longer match the spaces in between every tooth of your bike’s gears. At this point, the chain starts to wear down the gears.

To keep your bicycle accessories and gears in its best condition, start from the chain. Check it for signs of stretch before it starts wearing out other parts of your bicycle. Remember that purchasing a chain from a bicycle shop is much cheaper than buying replacement gears. However, even if you change your chains regularly, you will still eventually need to purchase new gears and chainrings from a bicycle shop to replace worn out ones.

Taking care of your bike and ensuring its excellent running condition is just a matter of regular maintenance of the chain. Check out different bicycle shops around Singapore for bike maintenance products you can use conveniently at home.