Gustavo Ramos Rivera
January 16 - February 18, 2014

Reception: Saturday, January 18, 2014, 3pm-5pm

SMITH ANDERSEN EDITIONS is a small fine arts press established in Palo Alto, California in 1969. Located at 440 Pepper Ave., it was founded to encourage experimentation with the monoprint and monotype.

While invited artists have stressed the “unique” impression, ideas derived from monoprints have spawned editions published by SAE. SAE does no custom work. Artists whose inclinations and imagery seem suited to monotypes and derivative processes are invited to spend time at 440 Pepper Ave.

To date, SAE has published many contemporary projects. SAE hopes to encourage young artists as well as established painters and sculptors to work on unique prints – prints which employ the processes of painting drawing and printmaking to achieve fine works of art of distinguished vision.

In fulfilling its artistic goals, SAE can provide the collector of contemporary art with ambitious prints of quality at reasonable prices. Because of our experimental approach, the collector is often provided with a rich harvest of variants for critical consideration and purchase. The opportunity to view and select from a large body of work at the press can be exciting and challenging. Thus, SAE invites your inquiries and welcomes your visit.

Blog

How to Improve Your Sales Management and Reports Effectively

Customer relationship management or CRM is the name for the system or strategy of a company with an aim to manage all the company’s interactions with present and prospective customers. For your company in Singapore to continue growing, you need to be able to take care of your loyal customers and come up with strategies to attract more.

Nowadays, a CRM system refers to a tool which most companies use to manage workflow, customer management, office processes, sales and marketing management, and to increase overall productivity. Most CRM software used today streamlines all the processes involved in the interaction with customers and other clients, so that the company can focus on improving its overall sales management.

How can a CRM software or CRM system help improve the workflow in your office and your company’s customer service?

Make Your Sales Team Grow

Setting up successful practices for your sales management team can help your personnel grow and become even more competitive, resulting in improved overall performance. They are not just there to come up with sales reports about current customers, but to find ways to attract more potential customers and clients. A CRM software will make their jobs easy, allowing the team to focus on sales training and meetings. By improving communication with Singapore CRM software between the different teams in your business, you will create a better working environment for your employees.

Lessen Time for Administrative Tasks

Most sales team in Singapore will tell you that they spend most of their working hours doing administrative work that has nothing to do with selling products and/or services. Although it’s necessary to come up with the paperwork, it will reduce their overall productivity. To cut down on non-selling documentation, a CRM software that is accessible to other office staff should be set up. You can also delegate the task to other members who are not part of the sales team, but will have access to the CRM system.

Listen and Ask Your Customers

Another goal of setting up an effective CRM system is to keep all your loyal customers happy. By maintaining a good relationship with them, you will create a favorable name for the company that places customer satisfaction as its priority. You can also highlight the qualities that make your goods and/or services attractive to customers, so that you can convince them to buy your products. Creativity in the sales management should not just be limited to attracting new customers, you should also make sure that your loyal customers are also satisfied.

Follow Up with Potential Customers

By creating a positive image in the Singapore market, you will be able to attract more customers who are looking for quality goods and/or services. Although the goal of coming up with sales reports is to find ways to increase the profit by coming up with strategies to improve the products and/or services, sales management should also consider other possibilities for growth in areas that are in demand or are lacking. A cloud CRM will help you come up with strategies to fulfill your goals.

Create Effective Study of Leads

Attracting new customers, however, is more effective if your sales team can recognize which target customers your company are more likely to provide goods and/or services. Not all aspects of the market are accessible to you, that is why you should be able to define the type of customers you want to serve. A CRM system will help you come up with demographics and the right behavior data of potential customers, to lessen the time spent on customers who will not likely buy your products. It will be easier for your company to tailor a sales conversation that includes details or content that they will find interesting.

Set Up a CRM System to Make Work Faster

Your sales team should not be spending all of their time doing paperwork that can be done easily with an effective customer relationship management software, so that they can focus on increasing sales. A CRM system will include helpful features that will make their work faster and easier, and therefore, increase overall productivity. There will be less idle time, more attempts at making sales, and a happier sales team as a result. A CRM software will also give them access to competitive and effective tools for communication and sales information. They can access all the data they will need to close deals, such as product specifications, and will enable the team managers to track the progress of their members. This will save your employees time in jumping from one application to another because they can access all the information they need in any device. Even small- to medium-scale companies can make use of a CRM system such as a cloud CRM.

Performance Tracking Should Be Easy

It’s important to constantly monitor the sales team’s performance to address issues that are potentially affecting their productivity. A customer relationship management software, such as a cloud CRM, will allow you to track their performance easily and determine if there are areas that need improvement. Managing the team should not just be about setting deadlines and quotas. A more effective sales manager knows when to reward a good performance and how to motivate members to bring out the best in them. This will allow you to come up with more trainings and meetings that will address such issues and create opportunities for your employees to grow.

Set Up a Consistent System

If you can provide a personnel-friendly customer relationship management system, you are already taking the first step to improving your company’s sales. That’s because a consistent performance that follows a smooth process will allow for easy feedback and tracking. They can spend more time focusing on closing more sales than checking constantly for the standards and schedules. They have a clear idea of what is expected from them and what happens if they meet those expectations or not.

Disclaimer: This list is compiled in no particular order.

Important Questions to Ask Your Residential Plumbing Company

As you encounter a plumbing issue at home, it is necessary that you immediately call for the services of a plumbing contractor. But before deciding on which contractor to hire, it is crucial that you ask your prospective residential plumber a few questions first. This will help in ensuring that he will be able to provide all the plumbing services that you need. With that mind, we listed down some of the important questions that will help you determine as to whether or not your prospective plumber is the right person for the job.

1. Are you properly licensed?
One of the questions you should never forget to ask your prospective plumber is whether or not they have been licensed. Having a license proves that your chosen plumber has the knowledge and skills necessary to complete any task assigned to him. Aside from that, licensed plumbers in Singapore are also required to be updated with the building codes, thus ensuring you that the person you hired is familiar with the present building practices.
Moreover, licensing also holds the plumber accountable to his plumbing works in case something goes wrong with the repair job. Being licensed also shows that the company he’s working for managed to pass the government testing and is a legitimate plumbing company.

2. Do you have a compensation insurance?
Aside from having a license, insurance also plays a crucial role in a Singapore plumber credentials as it provides the needed stability in case a mistake or an accident occurs while the job is ongoing. Although it rarely occurs, accidents, mistakes or even theft can still happen, and this could result into a huge problem if an insurance is not present.
Being insured allows a plumber to take on any job without worrying about the problems that might arise. As a homeowner, hiring an insured plumber protects you from paying for any uncalled costs brought by accidents or repair mistakes.

3. What warranties and guarantees will you be able to provide?
A reliable plumber offers guarantees and warranties on the materials and labour they will provide. So be sure to ask about the type of warranty and guarantee they are offering so you will not be held financially responsible for any problem that might arise from their repair job.

4. Can you provide details of your credentials, as well as your references?
Knowing the credentials of your plumbing contractor is crucial. Although it might not indicate the quality of his workmanship, credentials show his commitment to the industry as well as his adherence to the professional repair techniques and practices.

Apart from his credentials, your prospective plumber shouldn’t have any problems providing you with three to four names of his previous clients. Asking for references allows you to check if he has been in the plumbing industry for quite some time, as well as to gauge that work experience that he currently have. If he can’t seem to give you any contactable reference, however, then it just means that he’s not qualified to reputably take the repair job that you have.

5. Do you provide emergency plumbing services?
There are two types of plumbing companies in Singapore: the ones that offer round-the-clock plumbing services and those who don’t. Plumbing contractors who offer round-the-clock services focus mainly on taking emergency plumbing repair jobs, while those who don’t offer such services typically don’t answer any emergency house calls. With that, be sure to hire a skilled contractor for each type of plumbing services to save you from the hassle and stress of dealing with plumbing issues.

6. Can you provide a written and detailed estimate?
Another important question to ask is whether or not they will be able to provide a copy of the written estimate. Instead of simply receiving a cost estimate over the phone, have your plumber assess your repair job and provide a detailed and written copy of the estimate. Once you already have the cost estimate, ask if the materials, labour and contingency are already included in the total cost. Knowing what’s included in the estimate eliminates the possibility of being charged with a larger bill after the completion of the plumbing work.

7. Do you specialize in a particular plumbing work?
Knowing what plumbing services your prospective plumber specializes in beforehand will help you in hiring the right person for your repair job. A plumber who is trained and skilled at repair works might not be the best person to handle your plumbing remodelling task. Determining what your prospective plumber does best early on and hiring them to handle a specific task will give you an assurance that your repair job will be done right the first time.

8. How fast can you respond to a plumbing job?
A quick response time is crucial for an emergency plumbing situation. Without a quick response, even the simplest plumbing issue can quickly worsen and destroy a home. So be sure to stay in contact with plumbing companies who provide 24 hours plumber service to help solve your plumbing issues and minimize your expenses.

Finding the right plumbing contractor is usually a matter of asking the right questions to ensure that you’re hiring someone that best suits your plumbing needs. Just be sure to avoid giving off an untrusting attitude and asking too many questions though, as you might end up scaring away the plumber who can help in fixing your problem.

4 Easy Tips for Caring and Feeding on Bicycle Chain

Among all bicycle accessories and parts, the chain is probably the most important. Composed of hundreds of links, plates and rollers, the chain is the one responsible for the movement coordination of your bike’s running gear. Therefore, regular maintenance of the chain is imperative to ensure that your bike works reliably and smoothly every time.

Here are some simple pointers for basic cleaning and maintenance of your bicycle’s chain.

1. Do a quick cleaning with a rag and degreasing solvent
A simple and quick cleaning can already remove most of the grease and dirt build-up from your chain. Steady your bike in a workstand, so you can freely rotate the pedals without the bike moving in place. Take a rag, wet it by spraying a degreaser on it, and then wrap the lower section of the chain first. Hold it in place while your other hand pedals to keep the chain moving in between the rag, Hold the rag firmly enough to remove the grease, but also loosely enough to allow the chain to easily rotate.

2. Soak the chain in degreaser for deep cleaning
A quick clean may be able to remove most of the gunk in your bicycle accessories, but it cannot get rid of the dirt and grease in between the chain plates and rollers. For deep cleaning, remove the chain from the bike and let it soak for a few hours in a bucket of degreaser.

Another quick deep cleaning option is to use a chain scrubbing device. You simply attach the cleaning device onto the lower section of the chain, fill it up with degreasing solvent and then pedal backwards to allow the chain to pass through the device for deep cleaning. If you don’t have this device yet, you can easily find them in any bicycle shop in Singapore.

3. Apply lubricant and wipe off excess
After cleaning the chain, now is the time to apply the lube. Before applying, shift the bike to middle gear. Hold the lube bottle over the chain, while you pedal backwards with your other hand. Gently yet firmly, squeeze the bottle for a light but steady flow of lube onto the chain. Keep pedalling until the whole length of the chain is lubricated. Afterwards, pedal a few more times to evenly distribute the lube. Leave it for a few minutes to give some time for the solution to work its way into pins and rollers of the chain. Remove excess with a clean rag by gently wiping the external part of the chain.

4. Check the chain periodically
As the chain of your bike goes through motion over the course of time, surfaces inside the chain’s link rollers gradually wear down, stretching out the chain. As the chain stretches, the spaces in between links no longer match the spaces in between every tooth of your bike’s gears. At this point, the chain starts to wear down the gears.

To keep your bicycle accessories and gears in its best condition, start from the chain. Check it for signs of stretch before it starts wearing out other parts of your bicycle. Remember that purchasing a chain from a bicycle shop is much cheaper than buying replacement gears. However, even if you change your chains regularly, you will still eventually need to purchase new gears and chainrings from a bicycle shop to replace worn out ones.

Taking care of your bike and ensuring its excellent running condition is just a matter of regular maintenance of the chain. Check out different bicycle shops around Singapore for bike maintenance products you can use conveniently at home.